JEWELRY CARE

All my creations are made with love from .925 sterling silver and natural stones (semi precious gemstones). My pieces are designed to last a lifetime or more (heirloom quality) if taken good care of.

To maintain the quality and longevity of your jewelry, avoid wearing it during bathing, cleaning, swimming and other activities that could damage the silver or stone. The pieces should be stored seperately in airtight ziplock bags to prevent oxidation.

I include a free jewelry polishing cloth in every order. These are great to bring back the shine of your piece and remove tarnishing. To clean your jewelry, use mild soapy water and a soft brush. Be careful with the stone! DO NOT submerge in cleaning chemicals, as they can damage the stone and remove the patina.

FREQUENTLY ASKED QUESTIONS

Are you accepting custom orders?

Yes, I am accepting custom orders. However, I'm quite selective about them. I only re-work past designs of mine. If you're interested in a custom order, I'm asking you for an upfront payment of CHF 50.00 to ensure my time is covered for the back and forth of talking about the design, selecting a stone etc. You can purchase the custom listing here. The upfront payment is non-refundable. Please then send me pictures of designs and stones you've seen in my instagram account or in my shop and tell me as closely as possible what you want. OR if you just think you'd like a piece of my jewelry but you don't know exactly how it should look like, you can give me some general guidelines, send a few pictures of what you like and allow for some creative freedom. I will then happily surprise you with a one of a kind piece of jewelry made especially for you. As soon as we've decided on the process, design, stone, size etc., I'm going to start creating your one of a kind piece of jewelry which usually takes up to 6 weeks. The final payment will have to be made before I ship your custom piece out to you.


One last word on customs: Please be respectful. Never ask a designer to replicate another designers work. Please don't send me pictures of pieces not made by me when requesting a custom order, I will shut down your request immediately. Also never ever ask another designer to copy my work. I would have never thought that I have to write this down but sadly my work has been copied several times in the past (which btw is illegal). Thank you for your understanding.

Where do I buy your creations?

My creations are available through my webshop and occasionally through a flash sale on instagram. I also sometimes attend local markets.

Can this ring be resized?

Most of my rings (such as all my goddess ring designs) cannot be resized. However, some rings (mostly ones with simple ring bands) can be sized up about a size by applying a hammered texture to the band. Please contact me via contact form or DM on instagram to discuss your resizing request.

What's this currency CHF?

CHF means Swiss Francs, and at the moment it's pretty much equal to USD. To find out the price in your currency, google is your best friend. If the price of a piece is CHF 100 and your currency is USD, simply open google, type in "100 chf in usd" and voilà, google tells you exactly how much it is with the currency exchange rate at that time. This works with every currency, for example "100 chf in eur" or "100 chf in gbp" etc.

What about ring sizes?

The ring sizes in my shop are US sizes. To find out your size, visit your local jeweler and get your fingers measured or simply place a piece of paper around your finger, mark where it meets, measure the length and find a converting table on google.

You're from Switzerland, why is everything in english?

A large portion of my customers are from the US. I do of course highly appreciate my Swiss customers, and I had my site in two languages for a while, but maintaining a website and a webshop in two languages is a nerve-wracking business and frail to mistakes. Also it's more likely for Swiss people to be able to understand english than vice versa... ☺

Can I buy a piece before the collection release?

Yes, you can. Simply contact me and give me some time for calculations and listing the piece in my shop. You will have to be quick with buying once I send you the listing or someone else might snag it up before you.

Do you offer split payments?

Yes, I do! All I need for it is your paypal address and we will agree on a payment plan with up to 4 partial payments. The first payment is due within 24 hours upon receipt of the paypal invoice and the item will be sent out once the full amount is paid. Please make sure the postal address linked to your paypal account is correct.

SHOP POLICIES

Shipping

All orders are shipped with Swiss Postal Service. The package is insured up to CHF 300 and a tracking number will be provided with every package I ship out. Packages are usually shipped out within 2-5 business days after the incoming of the order.

Returns

I usually do not accept returnings. However, please do contact me if something is wrong. I want my customers to be 100% satisfied. I carefully pack every order in solid boxes, but should something arrive damaged or broken, please contact me immediately!

Repairs

If, for some reason, a piece purchased from me needs repair or a stone replaced, I will do my best to work with you to bring your piece back to life. Some repairs I cannot accommodate, such as resizing rings. Feel free to contact me and we will get your jewelry as new again! 

I don't do repairs on pieces not made by me.